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This Privacy Policy explains how Taleclip ("we", "us", "our") collects, uses, and protects your personal information when you use our AI media creation service.
1. Information We Collect
1.1 Account Information
When you register, we collect:
- Email address
- Password (encrypted)
- Display name (optional)
1.2 Usage Data
We automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and features used
- Generation history and preferences
- Credit transactions
1.3 Content Data
When you use the Service, we process:
- Images you upload
- Text prompts you provide
- Generated content (videos, images, audio)
1.4 Payment Information
Payment processing is handled by Stripe. We do not store your full credit card number. We receive:
- Last 4 digits of card
- Card brand
- Billing address
- Transaction history
2. How We Use Your Information
| Purpose |
Legal Basis |
| Provide the Service |
Contract performance |
| Process payments |
Contract performance |
| Send service notifications |
Legitimate interest |
| Improve AI models |
Legitimate interest / Consent |
| Prevent fraud and abuse |
Legitimate interest |
| Marketing communications |
Consent |
3. Data Sharing
We may share your information with:
- Service Providers: Cloud hosting, payment processing, email delivery
- AI Partners: Third-party AI services (with your API keys) for specific features
- Legal Requirements: When required by law or to protect our rights
We do NOT sell your personal information to third parties.
4. Data Retention
- Account data: Retained while account is active, deleted upon request
- Generated content: Stored for 30 days unless saved to your account
- Usage logs: Retained for 12 months
- Payment records: Retained for 7 years (legal requirement)
5. Your Rights (GDPR/CCPA)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interests
- Restriction: Request limited processing in certain circumstances
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, visit Account Settings or contact us at [email protected]
6. Data Security
We implement industry-standard security measures:
- TLS encryption for data in transit
- AES-256 encryption for sensitive data at rest
- Regular security audits
- Access controls and authentication
- Secure data centers with ISO 27001 certification
7. Cookies
We use cookies for:
- Essential: Session management, authentication
- Functional: Preferences, settings
- Analytics: Usage statistics (with consent)
You can manage cookie preferences in your browser settings.
8. International Transfers
Your data may be processed in countries outside your residence. We use Standard Contractual Clauses and other safeguards for international transfers.
9. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.
11. Contact Us
For privacy questions or concerns:
12. Supervisory Authority
EU residents have the right to lodge a complaint with their local data protection authority.